SAG_Twitter_Meme_The-future-of-health-and-human-services_880x440_Nov19Government departments in charge of health and human services (HHS) have an important mission: Promoting and ensuring the well-being, safety, good health, and employment possibilities for their citizens.

This is an overwhelming task. Often, comprehensive data is not readily available – either for discovering and analyzing what is needed or for supporting the delivery of these services.

If you work in social services, you know that taking a citizen-centric approach means locating data from a multitude of different sources – inside and outside your agency. The data is stored in a variety of systems, few of which communicate with one another. Many of these siloes of data are found in mainframes – which were never designed to communicate with anything. And some data sources do not exist inside a government agency and must come from third parties.  

What if you could integrate this assortment of siloed systems? You could can make your agency more capable, cut costs, and, most importantly, improve the delivery of your services to citizens.

Data integration is clearly a concern for HHS organizations, but certainly not the only concern. HHS systems of the future must also:

  • Deliver real-time data to front-line staff to inform decision-making.
  • Support modularity, with a hybrid approach that includes both on-premises and cloud solutions.
  • Be flexible enough to react rapidly to change.
  • Manage big data, and the increasing variety and complexity of the data sets now available for analysis.
  • Connect easily with legacy systems, including mainframes.

Another notable challenge is integrating with mainframe systems. Did you know the average state has 20+ agencies that depend heavily on mainframe systems? And for good reason – they contain important data that determine eligibility for a variety of programs, as well as business logic developed over decades for the administration of these programs.

Software AG can help. Software AG offers a complete set of solutions that help HHS agencies and their IT partners work together more effectively. First, webMethods simplifies integration for developers; it can take the form of B2B (trading network) integration, adapter-based integration, and/or a service bus for multiple systems.

Software AG’s Freedom for Legacy solution provides all the tools needed to integrate legacy systems into today’s modular world. This leads to greater efficiency, easier access to applicable data, and a reduced learning curve for new hires.

Download the Future of Health and Human Services: An Integrated Citizen-Centric Approach eBook today.

Citizens come first

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