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Beyond B2B: A Digital Reality Check

External API Pragmatism & Value Capture

In my last blog, I discussed using chargeback and showback methods that will help organizations to capture value in internal...

How to IoT: Time for Technology

In our previous blog, we established that organizations are tired of hearing what the Internet of Things is; instead they...

“Dad, are you better than a robot?”

In London this week, many young people who are leaving school have been doing their work experience.

What will Retail Look Like in 10 Years?

Shopping has changed immeasurably in the past decade. Ten years ago, for the most part, customers walked into...

Map and Design your Customers’ Journey

Just like it takes a village to raise a child; designing your customer journey takes the cooperation of nearly the whole...

Internal API Pragmatism & Value Capture

In my first blog, I discussed how hard it is to monetize APIs and that many banks are trying to do this the wrong way – i.e....

Why the Rush to Digitalize Banking?

The initiative to open up bank APIs to third parties, driven by regulation and market forces, is causing a rush toward...

Why Star Wars’ robots are deliberately annoying

The Star Wars universe is filled with annoying robots; they are terrible workers, nervous, inattentive and sloppy.

API Monetization:  Indoors then Outdoors

I am often faced with a common question when interacting with banks and financial houses about their API strategy.

AI: Two Singularities for the Price of One

A technological singularity is a game-changer, but what happens when there are two singularities?

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