Are You Using Reverse Logistics?
Reverse logistics get a lot of press in supply chain news, and for good reason: making use of them can lead to considerable savings.
Reverse logistics are concerned with supply chain aftermarket activity, including Customer Service (which feeds back into product lifecycle and development), servicing, remanufacturing, recycling and sustainability. Strong reverse logistics can lead to considerable gains in efficiency, and have a positive impact on product support activities such as refurbishment, field service and parts management. The Reverse Logistics Association adds that RL is “the scientific process of managing assets, in every department in all industries and across all disciplines.”
Within this definition, the data tracked in Reverse Logistics falls within the purview of B2B integration in general: parts, servicing, refurbishment, and other areas of RL all leverage the same data-sharing mechanisms and process that conventional logistics do, placing them within reach of most partners already using B2B.
Given the compatibility of Reverse Logistics with conventional B2B integration resources and logistics, Rl is a worthy consideration as a profitable undertaking for B2B-integrated organizations in the coming year.