We’ve all heard the stories about how robotic process automation (RPA) can augment repetitive, mundane, and error prone clerical task. And, there’s good reason RPA has received all the recent hype.
First and foremost, it is return on investment (ROI); RPA pundits promise a return on investment anywhere from 30% to 300% in the first year. But it is not just a “build it and ROI will come” scenario, there are different flavors and uses for RPA.
In my last blog I went back to basics to tell you what RPA is and why it is useful. Here I will go into some more detail on the real benefits of RPA.
For many companies, RPA is a game changer; saving them time and money on repetitive manual tasks. From attended automation, where your human workforce uses RPA to accelerate work, to unattended and hybrid human/robot RPA, robotic process automation offers a real-world solution to a real-world problem.
Here are some of the many benefits:
1. Cost savings:
*Reduce operating costs and increase throughput.
2. Significant process improvements:
*Get more done in less time.
*Add/change processes as needed.
3. Redeployment of resources to higher value functions:
*Allow employees to offload tasks to robots so people can focus on the customer and the task at hand.
4. Improved productivity:
*Minimize manual, error-prone processes.
*Expand virtual workforce quickly and easily.
5. Improved quality:
*Increase compliance and auditability.
*Increase consistency with standardized processes.
6. Improved customer service:
*Eliminate human errors to improve customer satisfaction.
7. Improved compliance:
*All RPA steps are recorded for historical auditability.Another major benefit of RPA is that it offers a non-invasive alternative to traditional IT integration. Self-contained agents gather and update information in other apps, automating against their existing interfaces.
RPA can be used across all industries, from financial services, retail, energy, utilities, telecoms and manufacturing. It is flexible and scalable. Analysts forecast that in as few as three years RPA will be a $1 billion market with 40% of large global organizations using it to automate work activities.
The right RPA platform will get you to the right place at the right time, so you can start realizing all-important ROI. If you are ready to talk to the leader of the pack, Software AG, please click below.