Beyond B2B: A Digital Reality Check

Retailers Need to Watch for Hidden GDPR Risks

There are many hidden dangers for retailers in the European Union’s General Data Protection Regulation (GDPR).

Amazon & Whole Foods – Driving Digital Disruption

The biggest story in technology of 2017 is also a retail one; Amazon’s surprise $13.7 billion acquisition of Whole Foods.

The Last Two Steps to Reimagining Retail

We know that retailers only need three things from their technology investments: insight, efficiency and smart response; and...

The First Two Steps to Reimagining Retail

We discussed in a previous article how retailers need just three things from their technology investments: insight, ...

Three Things Retailers Need from Technology

Retailers are looking for gold, trying to implement technology that can create new profits and achieve operational...

Retailers are Slow to Energize Channels

Retailers are failing to channel their energies in omni-channel, despite the obvious benefits.  

Why Does Retail Struggle with Operational Efficiency?

Although the majority of retailers consider operational efficiencies to be of the utmost importance, less than a third are...

Retailers and Iot: A Lot to Learn but Much to Gain

Retailers understand that there are some great benefits to be had from the Internet of Things (IoT), but there is a growing...

How to Anticipate and Fulfil Customer Needs

Imagine a credit card customer call center representative knowing what your problem is before you tell her.

The IoT: Coming to a Kitchen near You

Eat Your Heart Out, Jamie Oliver. The connected kitchen is coming and wannabe chefs will soon be able to use Internet of...

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