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Beyond B2B: A Digital Reality Check

New Digital Business Models Create New Headaches

Renting shoes? DSW says “You shall go to the ball!”

Subscribing to a car? Volvo says “go for it!”

Survival in the Age of Amazon

For retailers to survive in this age of Amazon they must solve customer pain points with the use of technology and overcome...

Keys to Retail Innovation

While retailers may have work to do to catch up with Amazon on the innovation front, there are common traits I see in...

Have Retailers Lost the Knack for Innovation?

Historically the retail industry has been excellent at innovation; but you might argue that some have lost the knack.

How do you Disrupt Retail? Solve a Problem!

Digital disruptors have one thing in common; they solve a problem with the customer experience.

The phrase digital...

What will Retail Look Like in 10 Years?

Shopping has changed immeasurably in the past decade. Ten years ago, for the most part, customers walked into...

Retail Suppliers rethink their cloud strategy

I sense a disturbance in the cloud. Thousands of organizations that supply goods and services to Walmart cried out in terror...

Retailers Need to Watch for Hidden GDPR Risks

There are many hidden dangers for retailers in the European Union’s General Data Protection Regulation (GDPR).

Amazon & Whole Foods – Driving Digital Disruption

The biggest story in technology of 2017 is also a retail one; Amazon’s surprise $13.7 billion acquisition of Whole Foods.

The Last Two Steps to Reimagining Retail

We know that retailers only need three things from their technology investments: insight, efficiency and smart response; and...

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