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Beyond B2B: A Digital Reality Check

Five Facts about AI in Retail Banking

Banks may be ahead of the game using artificial intelligence (AI) in some corners of the organization, but many still do not...

Banks’ Focus Evolves after Financial Crisis

Ten years after the collapse of Lehman Brothers  - and a laser-like focus on complying to regulation designed to ensure the...

Insurance: The First Data Scientists?

Arguably, insurance actuaries were the first data scientists, analyzing mountains of data with which they made decisions...

In Banking, Good Equals Happy Customers

Digital-first competition has given traditional banks incentive to kick-start their focus on innovation. The past 10 years...

Big Tech Asks for Keys to the Bank

Letting a social media company have access to your personal bank data seems about as intelligent as bringing ants to a...

How Not to Lose Customer Confidence

Imagine you are traveling in Europe and want to use your credit card to pay for a big hotel bill.

Banking: Ten Years after the Financial Crisis
What do you give a US bank to mark the 10 th anniversary of the financial crisis?  How about a roll-back of some of the...
US Drums up Big Change in Banking

A new US banking regulation, the Crapo Bill, will free up capital requirements for mid-tier banks and likely cause a flurry...

In Banking, Branches Make a Comeback

After an initial stampede towards digital-only banking, some big banks are going back to their roots by doubling down on...

2018: A New Era of Innovation in Banking and Insurance

The New Year will herald a sea change in the banking and insurance industries as interest rates rise and the foot comes off...

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