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Beyond B2B: A Digital Reality Check

Banking Customers Seek Safety for Their Data

In a backhanded way, Equifax may have done banks a big, fat favor.  By demonstrating in the most painful way how damaging a...

The Overlooked Step to Digital Transformation
Every industry is investigating, investing in or actively pursuing some form of digital transformation, but there appears to...
PSD2 Risks Becoming ‘Pop Idol’ for Fintechs

There is a dichotomy at the heart of talent shows like Pop Idol.

Catapulting inexperienced people into the mainstream music...

New Digital Business Models Create New Headaches

Renting shoes? DSW says “You shall go to the ball!”

Subscribing to a car? Volvo says “go for it!”

How to Better Understand your Customers

If the digital customer experience (cx) revolution is about offering your customers a more tailored digital customer...

The World Just Got a Little Bit Smarter…

At Software AG’s 2017 UK Innovation Tour in London last week.

Gartner: Prepare for Rights of Data Subjects

 Now that you have decided that you must comply with GDPR, have appointed your data protection officer and figured out how...

Survival in the Age of Amazon

For retailers to survive in this age of Amazon they must solve customer pain points with the use of technology and overcome...

Is Hadoop EDW’s Rowdy Child?

The “Father of Data Warehousing” has often said that  a centralized, corporate data model is essential; in my opinion this...

Keys to Retail Innovation

While retailers may have work to do to catch up with Amazon on the innovation front, there are common traits I see in...

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