At the first glance it seems that there is no co-relation between the two. File exchanges are part of IT infrastructure and it is not very obvious how they can improve customer satisfaction. Before we explore this topic further, but take a peek at this video first.
Now lets take a deeper look and you will see that the relationship between the two is very obvious. File exchanges between two businesses form the foundation of the B2B relationship. The reliability and accuracy of file transmission is the single most critical factor impacting B2B relationship. Why, read on..